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Do I need a prescription?
Yes. We require a prescription from a licensed physician for purchase of prescription drugs. Please note: Canada Prescriptions Plus can not accept computerized slips, empty bottles or labels.
Can I transfer my prescriptions from my current pharmacy?
Unfortunately, we cannot transfer prescriptions to our Canadian
pharmacy. We must receive a faxed or mailed copy of the original signed
prescription.
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Is there a limit to how much I can buy?
Yes. The maximum you may
purchase, at one time, is a 3 month supply of each of your medications, provided
that you have a valid prescription for that supply of medication.
If your physician writes a prescription for more than a 3 month
supply, we can refill your prescription as you require.
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Is the dispensing fee charged for each prescription?
Our dispensing fees are included in our prices.
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How much are shipping charges?
Shipping charges are $15.00 U.S.,
per package (not per drug) for prescription items. Two or more people, living in the same household and ordering at the same time only pay a single shipping charge.
Do I have to pay any taxes?
No tax is applied to orders.
Prescription medicines are tax-exempt.
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How do I pay for my order?
We accept money orders, Visa, Mastercard
and American Express. If you choose to pay by American
Express however, please be aware that American Express, unlike
Visa or Mastercard, does not allow our pharmacy to charge in
U.S. dollars, therefore you will see a charge on your statement
in Canadian dollars that has been converted into U.S. dollars.
The price may vary slightly depending on that day's exchange
rate.
Will you accept my insurance?
No. We are located in Canada and because of this we cannot accept any foreign insurance. We will provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept our receipts.
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Are the prices listed in Canadian dollars or U.S.$?
All prices are listed in U.S.$, the price you see is the price you pay.
How long will my order take to process?
Most orders are delivered to your door within 14 days. To ensure prompt delivery, please:
- ensure that you have filled out all forms accurately
- fax or mail your original signed prescription promptly
- submit your credit card information
What can delay my order?
Delays may be caused by failure to properly complete these requirements. Delays may also occur if :
* the doctor and/or pharmacist requires additional information from you or your physician
* you have an international (outside the USA) order, in which case the shipping time may be longer than normal
* there is a discrepancy between your written prescription and what you have ordered
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May I return merchandise?
Due to pharmacy regulations, prescription drugs are non-returnable. However, if we have made a mistake on your order you will be entitled to a refund.
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Can I buy Valium, Tylenol #3 or similar medications from your pharmacy?
By law we cannot ship any narcotic or controlled substance across the border.
Are all drugs available in Canada?
Almost all medications available in the USA are available in Canada.
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Are all drugs less expensive in Canada?
Most drugs are less expensive in Canada.
How does the quality of Canadian medications
compare to American medications?
Canadian pharmacies are known for offering some of the highest standards for quality and safety around the world. Governmental and pharmaceutical councils monitor the industry and ensure that strict guidelines are followed before medications can be released into the market.
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Why do some drugs have different names in Canada?
These are trade or brand names
registered by the manufacturer. In different countries
manufacturers will often use different trade names. The medications
have the same active ingredients, but may look different and have
a different trade name. (For example Prilosec (U.S.) and Losec
(Canada), or Augmentin (U.S.) and Clavulin (Canada).
Why does my prescription medication look different
than what I’m used to taking?
Prescription medication,
or the packaging it comes in, can have a different appearance
in Canada than it does in the United States. Pills may be a different
shape or colour than you may be used to receiving but the medication
has the same active ingredient. Our licensed pharmacists ensure
that each and every prescription is filled with accuracy.
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